As if living in a country where everyone wants to educate you on your own job wasn’t aggravating enough, the convenience of social media and messaging apps coupled with Lebanese people’s generally gregarious nature culminated into a growing trend of clients assuming they can have access to you at all times.

Why are so many people unhappy at work? And how does that unhappiness impact the performance and success of an organisation? It’s an important question to ponder as we enter what will undoubtedly be a challenging 2020.